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Current Positions available: Reclaimed Timber Shop Assistant

Position description

Position Title: Reclaimed Timber Shop Assistant

Hours: 3-4 days (24-32 hours), must be available Wednesday-Saturday

Pay rate: Timber award level 4 ($24.87 p/h)

Location: 27 Sydney Street, Marrickville 2204

Start date: Flexible start date Wed 29 May

Report to: General Manager

Position Overview

Among The Trees is seeking someone to join our small but passionate team as a Reclaimed Timber Shop Assistant. 

In this role you will be responsible for managing shop stock, providing outstanding customer service, and processing orders in an efficient, accurate and friendly manner.
The role includes a small amount of marketing work, with the possibility of expanding the workload depending on interest, demand and capability. 

Experience in the timber industry is necessary and a basic level of timber knowledge is required. On-the-job machining training is included with the expectation to do light machining as required, mainly for on-the-spot shop customers, for example, cutting a piece to size or so it fits into a car. 

This role is for 3-4 days / 24-32 hours per week, and includes a 6 month probation period. 

Physical requirement - being on your feet all day, lifting heavy timber, processing timber. Indoor work. Steel cap boots required, casual clothing (will get dusty/dirty) 

Main activities

  • Shop Floor

    • customer service, using POS hardware (square) for transactions and taking orders, answering shop-phone, restocking shelves, pricing stock, stocktake, cleaning, sorting of hardware/tools 

  • Opening and closing procedures (need to be available from 8am-4pm) 

  • Content creation for marketing

    • Taking photos and videos of timber and products 

    • Drafting text for social media posts and advertising campaigns

    • Overseeing the shop and build marketing calendar (scheduling posts)

    • Creating marketing content and shop signage such as labels, flyers, promotional banners/posters and other graphic design layouts in Canva

  • Basic machining of timber for customers, for example: drop cut, rip cut, jointing and thicknessing. Training will be provided, however experience with basic power tools is highly desired 

  • Other administrative tasks as assigned by the General Manager

Selection criteria

Essential:

  • Knowledge of timber and/or woodwork

  • Some customer/retail experience

  • a professional and friendly phone manner

  • Ability to work in a small and dedicated team

  • An interest in or passion for sustainability

Desirable:

  • Experience working with online platforms such as Asana, Canva, Jotform, Xero, Squarespace, Square, or similar platforms

  • Familiarity with stock ordering and receiving processes to ensure seamless operations

  • Comfortable navigating POS software

  • Experience with power tools and woodworking machinery

  • Senior first aid certificate

Applications close Monday 13th of May with Interviews held on Thursday 16th and Friday 17th of May.